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Your house cleaning questions, answered

Straight from us at Cleaning Profiles.

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Costs and paying

How much does house cleaning cost?

Each cleaner sets their own price, and when they publish it, you’ll find it right on their profile. Right now, the starting prices cleaners publish on Cleaning Profiles for a standard visit run $110 to $150. The size of your home, how much there is to do and how often you book all move the final number, and you hear it before anyone comes. Cleaners who don’t publish a price quote once they’ve seen the place, which is normal in this trade.

What house cleaning costs, with real pricesCompare prices near you

Does it cost me anything to use Cleaning Profiles?

Not a cent. Searching, reading profiles and reaching out to a cleaner are free for you. The cleaners pay us a flat monthly membership for their page, and that’s the only money we handle.

Why does one cleaner charge $130 and another $200?

Because each cleaner sets their own price, and we never touch it. Some charge per visit, some by the hour, and some publish a starting price for a standard home and adjust from there; their profile tells you which. Bedrooms, bathrooms and how long it’s been since the last proper clean all move the number. The good part is that you read it before you reach out, not after.

Compare prices near you

Should I tip my house cleaner?

That’s up to you, and we’d never tell you that you have to. The price on a profile is what that cleaner charges: we add nothing on top and take nothing out. If you loved the job and want to say thanks with a little extra, it goes straight to them.

How do I pay my house cleaner?

Directly, the way you agree with them. Nothing goes through us and we take no commission, so the whole amount goes to your cleaner. Across Cleaning Profiles you’ll see Zelle, Venmo, Cash App, cash, card, PayPal, Apple Pay and check, and each profile lists what that cleaner takes.

Can I book or pay through Cleaning Profiles?

You book and pay the cleaner directly. We stay out of the money on purpose: there’s no checkout here and we take no commission, so what you agree with them is exactly what they get and exactly what you pay.

Do cleaners pay to show up higher in the list?

Nobody can buy a better spot. Every cleaner pays the same flat membership, and profiles take turns at the top, so everyone gets a fair share of it.

Getting in touch

How do I find a good house cleaner near me?

Start with your city or town and open a few profiles. Each one tells you what that cleaner has chosen to share: photos of their own work, their prices, the days they work, the languages they speak and the towns they cover. Pick two or three that fit, reach out straight from their page, and compare what they tell you.

Find cleaners near you

How do I contact a cleaner?

Right from their profile. Call, send a text, or use WhatsApp or email when they show those buttons. Texts, WhatsApp messages and emails open with a short note already written, so you only add the details. No forms, no waiting and nobody in between: it goes straight to them.

What should I say in my first message?

Four things turn a maybe into a price and a day: how big your place is in bedrooms and bathrooms, how often you’d like it done, which day suits you, and the one thing you care about most, whether that’s the kitchen, the floors or the dog hair. That’s enough for a real answer the first time.

Your first cleaning visit

What should I ask a house cleaner before I hire them?

The questions that save surprises later: how they price, per visit or by the hour; what a regular clean includes; whether they bring their own products; if the same person comes each time; how they handle a spot they missed; and how much notice they need to reschedule. If insurance matters to you, ask about that too. It’s a normal question.

Can I ask more than one cleaner for a price?

Of course. It’s the normal thing to do: ask one or five and compare. Each one hears from you directly, and whatever you agree stays between the two of you. Where a profile shows a starting price, you can even compare before you write.

What if I reach out and nobody answers?

Give it a few hours. During the day a cleaner is usually in someone’s home with their hands full, and they answer once the job is done. If their profile lists hours, that tells you when they work. Try a text if you called, or a call if you texted. And if you still hear nothing, the city link on their profile shows you everyone else who cleans there.

Do I need an account or an app?

Neither. There’s nothing to download and nothing to sign up for. The accounts here belong to the cleaners, for their own pages. You open a profile, read it and reach out from any phone or computer.

Will you sell my phone number or give it to cleaners?

We never have it. Nothing on Cleaning Profiles asks for your number, so there’s nothing to sell or pass along. You reach the cleaner yourself, from your own phone, and we don’t see what you write or what you agree.

What do you do with my information?

Very little, because we barely have any. Without an account, there’s no name, email or phone number of yours for us to keep. When you tap a call, text or WhatsApp button, we count that a button was tapped, so each cleaner can see whether their page is working for them. That count carries no name, no number and no address.

Read our privacy page

Before the first clean

What does a standard house cleaning include?

A regular clean covers every bedroom and bathroom; the kitchen counters, stovetop, sink and the fronts of the appliances; floors vacuumed and mopped; beds made; trash emptied; and mirrors and glass doors. The garage, laundry and the outside of the windows usually aren’t part of it unless you ask. Every cleaner’s list is a little different, so check their profile or ask when you reach out.

Who does house cleaning

How often should I have my house cleaned?

However often suits your week. Nothing here locks you into a plan, and what you pay is between you and your cleaner. Nearly every cleaner on Cleaning Profiles will come weekly, every two weeks or just once. A one-time clean is an easy way to start: you see the work first. If a profile mentions a lower price for regular visits, it’s right there; if not, just ask.

What is a deep clean, and do I need one?

A deep clean goes after everything a regular visit skips: inside the oven and the fridge, behind and under the appliances, baseboards and door frames, hard-water buildup, ceiling fans and vents. It makes sense when your place has gone a while without a proper clean, before guests, or as the first visit of a regular schedule. It takes longer and costs more, so ask whether your first visit should be one.

Deep clean or regular clean?Who does deep cleaning

What is a move-out clean?

It’s the clean you book once a place is empty and someone is about to see it: a landlord, a buyer or the next tenant. Empty rooms change the job. The insides of cabinets, drawers and appliances, and every corner the furniture was hiding, all get done. If your deposit depends on it, say so when you ask, because it changes what needs covering.

Who does move-out cleaning

Do I need to be home while they clean?

Either way works, and both are completely normal. Some people stay home; others leave a key or a door code and come back to a finished house. Settle it in your first message rather than on the doorstep. We don’t set any rule about it.

Do I have to tidy up before the cleaner comes?

You don’t have to. Cleaning is what you’re paying for. But clearing clothes, toys and whatever is sitting on the counters means their time goes into cleaning instead of moving things around, so you get more for the same money. If you’d like the tidying done too, mention it when you ask for a price.

Can I get the same cleaner every time?

Often, yes, and it’s a fair thing to ask for. Some cleaners do every job themselves; others run a small team, and their profile says which. If having the same person matters to you, say so in your first message. It’s much easier to set up at the start than three months in.

Do cleaners bring their own supplies, and what do they use?

It depends on the cleaner, so it’s worth confirming in your first message. Their profile says which products they work with. On Cleaning Profiles you’ll find cleaners who use eco-friendly products and cleaners who use hypoallergenic ones. If someone at home has asthma or an allergy, or you’d rather they use yours, just say so. It’s a normal request, and much easier to agree on before the first visit.

How long does a house cleaning take?

It depends on the size of your home, how it’s looking and how many people come, so your cleaner is the one to ask when they give you a price. Expect the first visit to take longer than the ones after it: there’s more to catch up on, and they’re still learning your home.

Why the first visit runs long

Can I cancel or reschedule a cleaning?

Yes, and you arrange it with your cleaner directly, since we don’t handle bookings. Ask how much notice they need when you set up the first visit, and save their number so a change is one text away.

Who you’ll find here

Who can have a profile on Cleaning Profiles?

Any cleaning business: one person on their own, a family business or a company with a team. We keep Cleaning Profiles to cleaning only, so everyone you find here does the job you’re looking for.

Do you check the cleaners listed here?

We don’t, and we’d rather tell you straight. We can’t verify a license or an insurance policy, so we don’t collect documents at all. What we do instead: when a cleaner gives us the exact name their business is registered under, their profile links to their state’s free public register, and you can look it up yourself in a minute. Plenty of great cleaners work for themselves and never registered a company, so a profile without that link says nothing about their work.

How to look a cleaner up

Are the photos on a profile really their own work?

They come from the cleaner, never from us. Every photo and video on a profile was shared by that cleaner, and we never add stock pictures to anyone’s page, so what you see is what they chose to show you.

Do cleaners here speak Spanish?

Each profile lists the languages that cleaner works in, so you can check before you reach out. We built Cleaning Profiles with Spanish-speaking cleaning businesses in mind, and if you write to us, English or Spanish both work.

Finding a cleaner who speaks Spanish

One person or a company: does it matter which I pick?

It changes how the arrangement works, not how good the work is. One person usually means the same hands every time and a longer visit. A team means more people for fewer hours, and someone can cover when one of them is away. Profiles say which they are, so pick the setup that suits your week.

One person or a company?

Do they clean offices and apartments too?

Yes, and a lot more. Cleaning Profiles is cleaning only, but that covers a lot of ground: homes and apartments, offices, move-outs, after-construction cleanups, carpets, windows and pressure washing. Pick the one you need and you’ll see who does it.

See every kind of cleaning

Will a cleaner come to my town?

Often, yes, even when your town isn’t where they’re based. Cleaning is local work, but almost nobody works only on their own street. A profile can list the towns that cleaner covers and how far they travel, and some go up to two hours from home. If your town has no page yet, try the nearest bigger city.

Find a cleaner

What if my town isn’t listed yet?

Type your town into the search on our Find a cleaner page. It matches the towns each cleaner travels to, not only the one they’re based in, and many towns have a page of their own. If nothing comes up, try the nearest bigger city: cleaners often cover the towns around them. And if you know a great cleaner, send them our way.

Find a cleaner

A profile says “Not taking work here right now.” What does that mean?

That cleaner isn’t available through Cleaning Profiles at the moment, so their phone, WhatsApp and email aren’t shown. Everything else on the page is still theirs: their photos, their prices, their hours. The page links you to other cleaners in their city, and if they come back, their contact details come back with them.

After the clean

What if the cleaning isn’t right when I get home?

Tell your cleaner, the same day if you can. When a cleaner promises to come back and redo it at no extra cost, that promise is written on their profile, so you can read it before you ever reach out. It’s their commitment, not ours, but it’s on the record, and that’s the point of it being there.

What if a cleaner does a bad job?

The job itself is an agreement between you and the cleaner, and we aren’t part of it. But there are two things you can do. Leave a review from the button on their page and answer honestly: a bad answer stays up, and neither they nor we can take it down. And tell us what happened through our contact page. A pattern of serious complaints is one of the few things that takes a profile off Cleaning Profiles. We’d rather take a name off than defend it.

Write to us

How do reviews work on Cleaning Profiles?

Instead of stars, there are three yes-or-no questions: would you have them again, did they arrive when they said, and was the place left the way you expected. Anyone can answer from the “Leave a review” button on a cleaner’s page by confirming their email, and cleaners can also text their customers a link that works once. You see the count, like fourteen of fifteen would have them again. We don’t check that each job happened, and we say so right next to it. What we do promise is that no answer comes down for being bad.

Can a cleaner delete a bad review?

No. A cleaner can reply underneath, and a calm reply often says more than the complaint did, but they can’t take a review down or pay us to. We only remove one for insults, for personal details that shouldn’t be public, or when it isn’t about the work at all. Never for being negative.

En español

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